The KEYJAY guarantee — honest, specific, and actually useful
We're not going to claim we're perfect. Nobody is. What we promise is that when something isn't right, we own it and put it right fast.
The trigger
If any area we cleaned doesn't meet the standard we agreed, just tell us — a photo helps but isn't required.
The timeframe
Let us know within 24 hours of the clean, and we'll arrange the return visit within another 24 hours wherever possible.
The remedy
We return and re-clean the affected area at no charge. No quibbling, no invoices, no awkward conversation.
Why we word it this way
“100% satisfaction guaranteed” is on every cleaning website in the country, which is exactly why it means nothing. A guarantee is only worth something if it tells you what triggers it, what we'll do, and how quickly. Ours does.
We'd rather be the company that admits it occasionally gets something wrong and fixes it without fuss than the one that pretends it never happens. In our experience, that's what actually earns trust — and it's why our customers stay with us for years.
Get a quote with our guaranteeReady for a cleaner space?
Tell us what you need and we'll respond within 4 working hours with an honest quote. No obligation, no pressure.
Based in Widnes, serving Cheshire & Merseyside
Mon–Fri 9am–5pm · Sat 10am–4pm
Covering Widnes, Runcorn, Warrington, St Helens, Liverpool, Knowsley, Wirral, Chester, Macclesfield, Wilmslow, Congleton, Crewe, Nantwich and across Cheshire & Merseyside.